Our client is directly authorised Mortgage Brokerage, looking to recruit a Quality Assurance Officer to join their Compliance Team.
They are based in Southampton, but have hybrid/remote options.

Key accountabilities:
1. Undertake FLoD adviser file monitoring activities required by the role.
2. Facilitate remedial activity on quality issues identified through effective feedback, monitoring remedial actions to completion.
3. Consistently meet the file review standards within prescribed timescales required under the T&C policy.
4. Sample testing in response to identified risks and quality concerns.
5. Assisting the Compliance Manager with monthly MI / data for timely board reporting.
6. Generate best practice and provide feedback to the business to help improve file quality and record keeping standards.
7. Supporting with general Compliance related queries and administrative tasks.
8. Actively and positively contribute to the Compliance team.
9. Proactively develop and maintain a strong core Compliance knowledge and keep up to date with key regulatory changes.
10. To undertake other relevant tasks as required by the Compliance Manager.

Key Knowledge, Skills, Experience required:
Essential:
1. Minimum of 2 years’ experience within a regulated or financial services environment.
2. Knowledge of the regulatory environment in the UK, and in particular FCA regulation.
3. Good IT skills in a range of relevant applications (Word, PowerPoint, Excel, Outlook).
4. Good organisational skills, detail oriented and able to work at pace.

Desirable:
1. Previous file review experience preferably within the mortgage industry.
2. Relevant professional qualifications.
3. Working knowledge of MCOB/ICOB regulations.
4. Familiarity of Quality Monitoring Standards and / or practical experience.

Basic salary up to 28k, Mon -Friday with hybrid/remote options