Key Account Manager – French/Spanish speaking

Key Account Manager – French/Spanish speaking

  • Full Time
  • Salary: £35-40K OTE

Our client is a leading Manufacturer of Pet products and accessories, with a strong international presence.

They are looking to recruit a bilingual French and Spanish speaking Account Manager to join their busy sales team, based on the outskirts of Salisbury.

Main Purpose of Job:
Responsible for managing business relationships with assigned customers (known as accounts)
which may be a mixture of partner distributive, wholesale, retail and on-line customers.
Ensure all customers (supplied direct or in-direct) are authorised distributor or resellers,
meeting the requirements of the European Partner Programme which is the legally approved
Selective Distribution Network of resellers and distributors.
Implement agreed activities with accounts that increase Brand presence, education and unit rate of sale – both instore and on-line.
Grow presence in-store by increasing our range, distribution and improving instore
Proactively implement the Retail Club concept into market.
Grow on-line presence by ensuring our premium positioning is strengthened and customers
are portraying the Brand and products to standards.
Manage our customers’ experience – product knowledge, European Partner
Programme, Education (dog behavioural issues), Instore and online
presentation, order fulfilment procedures, invoice accuracy and management, proactive
Ensures company goals, brand activity, expenditure and profitability are achieved as expected.

Main Tasks of Job:
Present and educate the Company products and initiatives to current and potential customers.
Develop & maintain business account plans in line with our strategy.
Prepare presentations, proposals, marketing and educational plans to grow sales.
Positively influence customers’ sales teams.
Prepare and execute action plans on schedule to achieve goals.
Prepare and communicate sales forecasts for improved production planning/customer service.
Coordinate and liaise with colleagues to accomplish the work required.
Ensure the company is presented on-brand, both in-store, in print & on-line – at all times.
Develop and maintain sales materials and personal product knowledge.
Establish, develop and maintain current client and potential client relationships.
Work closely and collaboratively with both external partners and colleagues.
Prepare a variety of status reports – activity, sales information, follow-up actions, etc.
Analyse customer sales and stock information to ensure in-store displays are full.
Improve promotional and activity impact through good analysis and resulting actions.
Identify sales opportunities and prospects. Contact and follow up accordingly.
Identify and resolve customer concerns, always in line with our Brand goals.
Represent the company at Trade Exhibitions and Customer Events as required.
Complete customer administration as required.
Communicate new product opportunities, special developments, information, or feedback gathered
through field activity to appropriate colleagues.
Follow health & safety requirements of the company.

The role has a great basic and bonus structure, with fab benefits.


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